East Coast Spares FAQs

Do you offer warranty on parts?
Every part we sell is backed by its manufacturer’s warranty, and terms vary by brand. See our Product Warranty page for brand by brand details, or call us on 02 9413 3166 and we’ll confirm it before you buy.


How can I return an item?
Return all items at your cost, all warranty items shipping will be refunded.


How do I cancel an online order?
Contact us by email at info@eastcoastspares.com.au.


What methods of payment do you accept?
We accept all major cards include: Visa, Mastercard and American Express. We also accept PayPal.


How can I contact East Coast Spares?
Contact by email at info@eastcoastspares.com.au.
You can submit a request form to send us an email.


How can I find a specific product for my vehicle?
Entering In Your Vehicle Year, Make, Model, and Engine – we also offer a search function, which will find your vehicle for you. In order to show you the most relevant products and information, we may ask you to enter in your vehicle's year, make, model, and engine type.


Search by Keyword or Part Number – you can also write your vehicle details in this field and it will continually narrow down your search to get you to the correct part.


Enter your search term(s) or part number in the Search box at the top of the site and we'll do the rest. You'll see your results in a single, easy to browse page and we'll even breakdown the item by category so you can get what you need faster.


Browse by category
Don't know exactly what you need or just want to look around? We have put thousands of parts into easy-to-browse groups and included links to them on the top of our Homepage and on the left side of each shopping page. Easily locate everything from air filters to transmissions.


Cookies
For the best shopping experience on eastcoastspares.com.au, please enable cookies on your browser. See our Privacy Policy for full details on how we use cookies to enhance your experience.


Is my privacy protected?
Yes. We only use your details to process your order and keep you updated on it. See our Privacy Policy for the full details.


Is checkout secure?
Yes. Checkout runs on Shopify’s encrypted, secure platform, and we never see or store your full card details.


How do I remove an item from my shopping cart?
If you add an item to your cart by accident, you can easily remove it.
Open your cart by clicking on it in the upper right hand corner, and once open locate the item that you would like to remove.
Below the item information, you can click remove to take the item out of your cart.